Privacy Policy for Airbnb Email Extractor App

Last Updated: September 5, 2024

1. Introduction

Welcome to the Airbnb Email Extractor App ("we," "our," "us," or "Company"). This Privacy Policy is designed to help you understand how we collect, use, share, and protect your personal information when you use our application. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.oodahost.ai.

Our app extracts Airbnb-related emails from your Gmail account to provide personalized AI systems, insights, automations, and recommendations to enhance your Airbnb experience. By using our app, you consent to the data practices described in this statement.

2. Collection of your Personal Information

2.1 Data We Collect

With your consent, we collect the following information:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

  • Email headers (sender, recipient, date) from your Gmail account

  • Subject lines from your Gmail account

  • Plain text body of Airbnb-related emails from your Gmail account

We use Google's OAuth 2.0 authentication flow to access your Gmail account. During this process, you will be shown an OAuth consent screen that explicitly states the permissions we are requesting.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.

2.2 Accuracy of Data

The Company collects and uses your personal information to:

  • Create AI models tailored to improve your Airbnb management experience

  • Provide insights, automations, or recommendations related to your Airbnb activities

  • Respond to guest inquiries, improve listings, or offer customer support suggestions

  • Operate and deliver the services you have requested

  • Provide you with information, products, or services that you request from us

  • Provide you with notices about your account

  • Carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection

  • Notify you about changes to our service or any products or services we offer or provide through it

  • In any other way we may describe when you provide the information

  • For any other purpose with your consent

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

3. Data Storage and Security

3.1 Data Storage

The extracted email data is stored in Google Sheets owned and accessible only to employees of Ooda Management. We do not store this data within the application itself. We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

3.2 Security Measures

We implement a variety of security measures to maintain the safety of your personal information:

  • Use of OAuth 2.0 for secure authentication

  • Encryption of data in transit and at rest

  • Limited access to data storage, restricted to authorized personnel only

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. However, we may share your data with third parties for various purposes, including marketing, without obtaining additional explicit consent. These third parties may include:

  • Marketing agencies

  • Service providers

  • Analytics companies

The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information is transferred to the third party.

All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

3.1 External Data Processing

Your data may be processed by both internal and external large language models, including but not limited to models provided by OpenAI. Please note:

  • We are not responsible for how these external models process your data

  • There are inherent risks associated with data processing by external AI models

  • We cannot guarantee the security or privacy practices of these external processors

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

5. User Rights and Control

5.1 Access and Update

You have the right to access and update the personal information we hold about you. To exercise this right, please contact us at [contact email].

5.2 Data Deletion

You may request the deletion of your data from our systems. To do so:

  1. Send a request to [contact email]

2. Revoke access to your Gmail account via your Google Account settings

Please note that the initial extraction happens once unless you reauthorize the app. However, we retain the extracted data unless you specifically request its deletion.

5.3  Right to Be Forgotten

In accordance with GDPR and other applicable regulations, you have the right to request that we erase your personal data under certain conditions. To exercise this right, please contact us at [contact email].

5.4 Opt-Out of Disclosure of Personal Information to Third Parties

You have the right to opt out of certain data sharing practices. To opt out of data sharing for marketing purposes or to limit sharing with third parties, please contact us here:

  • Web page: _________________

  • Email: messaging@oodahost.com

  • Phone: _________________

5.5 Disconnecting your Account from Third Party Websites

You will be able to connect your Company account to third-party accounts. BY CONNECTING YOUR COMPANY ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time.

6. Data Retention

We retain your extracted email data in Google Sheets controlled by Ooda Management for [specify time period, e.g., "as long as necessary to fulfill the purposes outlined in this Privacy Policy"]. We may delete or purge this data under the following conditions:

  • Upon your request for data deletion

  • After a prolonged period of account inactivity

  • When the data is no longer necessary for the purposes for which it was collected

7. Compliance with Regulations

7.1 GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:

  • Obtaining consent for data collection and processing

  • Providing access to your personal data

  • Allowing for data portability

  • Respecting your right to be forgotten

7.2 CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

  • Know what personal information is being collected about you

  • Know whether your personal information is sold or disclosed and to whom

  • Say no to the sale of personal information

  • Access your personal information

  • Request deletion of your personal information

To exercise your CCPA rights, please contact us at [contact email].

8. Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this application.8.2 Misuse of AI Models

9. Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Limitation of Liability

While we take reasonable measures to protect your data, we cannot be held liable for:

  • Breaches or unauthorized access that occur on third-party platforms (e.g., Google, OpenAI)

  • Misuse of your data by third-party service providers or external AI models

  • Any damages or losses resulting from your use of third-party services integrated with our app

18. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Ooda Management 401 West A St. Suite 200, San Diego, CA, 92101

Email: messaging@oodahost.com Phone: 619-872-5011

Effective as of 9/5/2024

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